Shipping & Returns

 

SHIPPING POLICY

Shipping are carried out by Colissimo, Monday to Friday, excluding holidays. The shipping is made to the shipping address given by the customer. Shipping cannot be made to hotels or P.O boxes. It takes on average 2 business days to ship an order, but the period may be extended up to 10 business days. We will contact you with a follow up email if the merchandise you have selected is not currently in stock.

In order to respect the shipping deadlines, the customer must make sure that he phase provided accurate and complete

information. The timescales indicated are indicative deadlines. We cannot be held responsible for any consequence due to a delivery delay.

FRANCE MAINLAND

Free shipping from 100 Eur. 3 to 8 Eur depending on package size and weight

Shipping with Colissimo Domicile: 48-72 hours from the Shipping Date

Shipping Date: up to 2 business days from the order date

 

FRENCH INDIES

Free shipping from 100 Eur. 8 to Eur depending on package size and weight

Shipping with Colissimo Domicile: 48-72 hours from the Shipping Date

Shipping date: up to 2 business days from the order date

EUROPEAN UNION

Free shipping from 150 Eur. 8 to 15 Eur depending on the package size and weight

Shipping with Colissimo Expert: 4 to 7 business days from the Shipping Date

Shipping Date: up to 2 business days from the order date

 

USA / CANADA

Free shipping from 250$ 20 to 30$ based on the package size and weight

Shipping with Colissimo Expert: 4 to 10 business days from the Shipping Date

Shipping Date: up to 2 business days from the Order Date

 

If you have any inquiries or would like to expedite your shipment, please email CONTACT@CARDO.FR

 

RETURN POLICY

 

You may return or exchange an item up to 30 days from the date of receipt for a full refund, as long as it is returned in its original condition, unworn and unwashed, with all labels. 

Please email contact@cardo.fr for your free domestic return shipping label. Please reference your order number and indicate whether it is a return or exchange.

We are unable to provide return labels on international orders, and therefore international return shipping costs are your responsibility. Please make note on the Commercial Invoice that these items are a return, and use each item’s listed price as its value.

Refunds or exchanges will be processed within 15 days of receiving your package. 

Please note: Gift card purchases are final Shipments should be addressed to the following location:

For our US and Canadian customers

CARDO Paris

154 Grand Street

New York NY 10013

USA

For our European customers

CARDO Paris

5 villa Emile

92110 Clichy

France